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Terms & Conditions

Clarissa Fritzsche

Mollardgasse 30-32/4/1
1060 Vienna


Aponcho owns and operates this Website. Clarissa Fritzsche is a member of the Austrian Federal Chamber. Access to and use of this Website and the products and services available through this Website are subject to the following terms and conditions.

1. Ordering process and conclusion of contract
1.1 The customer can select products from the assortment of the seller without obligation and collect them via the „add to cart“ buttom into a so-called shopping basket.

1.2 The customer can proceed to the end of the ordering process by clicking on the „proceed to checkout“ button.

1.3 Via the „Buy“ buttom, the customer makes a binding offer to purchase the products in the shopping basket.

2. Offers and services
The presentation of the products in the online shop is not a legally binding offer, but a request for an order. Performance descriptions in catalogs as well as on the websites of the seller have not the character of an assurance or guarantee.

The warranty is determined by Austrian law.

4.Return & Refund Policy

4.1 Returns
The customer has 14 calendar days to return an item from the date it was received. To be eligible for a return, the item must be unused and in the same condition that it was received. The item must be in the original packaging.
The item needs to have the receipt or proof of purchase.

Returns shall be send to
Mollardgasse 30-32/4/1

1060 Vienna


4.2 Refunds
Once Aponcho received the item, it will be inspected and the customer will be notified that the returned item was received. The buyer will immediately be notifed on the status of refund after inspecting the item.  If return is approved, a refund to credit card (or original method of payment) will be initiated. The customer will receive the credit within a certain amount of days, depending on card issuer’s policies.

4.3 Shipping
The customer will be responsible for paying shipping costs for returning the item. Shipping costs are non refundable. If a refund is received, the cost of return shipping will be deducted from the refund.

4.4 Exclusion of the right of withdrawal
The right of withdrawal does not exist in the case of the delivery of goods which are made according to customer specifications (Custom Poncho).

5. Shipping charges
5.1. Within Austria
Shipping charges within Austria amount to EUR 4.90

5.2. Within Europe
Shipping charges within the EU amount to EUR 9.90

5.3. Worldwide
Shipping charges outside Europe amount to EUR 21.90

5.4. Pick-up of goods from Aponcho

5.5. Switzerland/UK 

Shipping charges outside Europe amount to EUR 14.50


Please send us an email to info@aponcho.at to make an appointment for Pick-up.

6. Method of Payment
6.1 The customer can choose from the available payment methods „credit card, „Paypal“ or „bank transfer“.
6.2 If third parties are charged with payment processing (e.g. Paypal) their general terms and conditions apply.

7. Prices
Prices cited on www.aponcho.at are net prices, they do not include shipping and packing charges. The price includes 20% taxes. If in the course of shipment, export and/or import dues are levied, those charges are also borne by the buyer. The charges are calculated in Euro.

8. Data Protection
8.1 Aponcho uses all personal data earmarked and in accordance with the law.
8.2 All data (Name, E-Mail address, postal address, payment information) are used to to fulfill the contract. These data are treated confidentially and are not passed to third parties who are not invloved in the ordering, delivery and payment process.

9. Court of Jurisdiction
9.1 The exclusive place of jurisdiction for all disputes arising out of or relating to the contractual relationship shall be Vienna, Austria.
9.2 Language of contract is English.